SHOPPING AT THE TOP STITCH:
At The Top Stitch, our goal is to make your shopping experience with us a
great one. We've worked to make our website simple to navigate, easy to
understand, and have fun things to look at. If there's anything you notice
about the site that doesn't work or seems unnecessarily confusing,
please let us know - there's always room for improvement.
PAYMENT OPTIONS:
We accept personal checks (drawn on U.S. bank accounts only), and U.S.
Postal money orders, Visa & Mastercard. When paying by personal check
or money order, please allow sufficient extra time for your payment to
clear.
All payments must be made in U.S. dollars.
ABOUT COLOR:
Monitors vary, so there may be slight variations from computer to
computer. For that reason, it's a good idea to make sure that your
computer's monitor is adjusted properly. If your current project requires
an exact color match, we're happy to mail you up to five swatches free of
charge so you can see them for yourself. Simply send us a
self-addressed, stamped envelope with your requests included and we'll
send them right out. Due to the labor and expense involved in cutting and
mailing swatches, additional swatches are $1.00 for two. Please include a
check or money order with your request if you require additional swatches.
RETURNS:
We want you to be happy with your purchase. If we make a mistake, we'll
fix it. Simply contact us within 14 days from the date you ordered and we'll
arrange for a refund, exchange, or adjustment--whatever's appropriate .
Once fabric has been cut from the bolt, it is not returnable unless
the mistake was ours, so PLEASE--if color is critical, write to request a
free swatch before you place your order. Returned fabric must be
unwashed and in like-new condition. No returns on books and patterns. If
you have any questions or concerns about our policies, please don't
hesitate to call us at 509-328-7397.
Happy Sewing!
At The Top Stitch, our goal is to make your shopping experience with us a
great one. We've worked to make our website simple to navigate, easy to
understand, and have fun things to look at. If there's anything you notice
about the site that doesn't work or seems unnecessarily confusing,
please let us know - there's always room for improvement.
PAYMENT OPTIONS:
We accept personal checks (drawn on U.S. bank accounts only), and U.S.
Postal money orders, Visa & Mastercard. When paying by personal check
or money order, please allow sufficient extra time for your payment to
clear.
All payments must be made in U.S. dollars.
ABOUT COLOR:
Monitors vary, so there may be slight variations from computer to
computer. For that reason, it's a good idea to make sure that your
computer's monitor is adjusted properly. If your current project requires
an exact color match, we're happy to mail you up to five swatches free of
charge so you can see them for yourself. Simply send us a
self-addressed, stamped envelope with your requests included and we'll
send them right out. Due to the labor and expense involved in cutting and
mailing swatches, additional swatches are $1.00 for two. Please include a
check or money order with your request if you require additional swatches.
RETURNS:
We want you to be happy with your purchase. If we make a mistake, we'll
fix it. Simply contact us within 14 days from the date you ordered and we'll
arrange for a refund, exchange, or adjustment--whatever's appropriate .
Once fabric has been cut from the bolt, it is not returnable unless
the mistake was ours, so PLEASE--if color is critical, write to request a
free swatch before you place your order. Returned fabric must be
unwashed and in like-new condition. No returns on books and patterns. If
you have any questions or concerns about our policies, please don't
hesitate to call us at 509-328-7397.
Happy Sewing!
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